Psg88 Privacy Policy — User Data Protection
Your privacy is a priority at psg88. This policy explains what information we collect, how it is used, how it is protected, and your rights as a user of our platform in Malaysia. Last updated: January 2026.
Information We Collect
Psg88 collects various types of information to ensure a secure, functional, and relevant platform experience for users in Malaysia. This information is collected directly from you or automatically as you use the platform.
Account Information
This includes your full name, date of birth, email address, phone number, username, and password registered with us. This information is required to create and verify your account.
Device & Browser Information
We collect technical data such as device type, operating system, browser, IP address, and screen resolution. This helps us optimise the platform display for your device — including the Android and iOS smartphones most commonly used by local users.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we retain your selected payment method details such as masked bank account numbers, account holder name, and bank name. We do not store full card details — sensitive information is processed directly through secure payment gateways.
Platform Usage Data
Activity records such as games played, bets placed, session duration, and in-platform navigation are collected for security, fraud detection, and service improvement purposes.
Purpose of Information Use
All information collected by psg88 is used for legitimate purposes and limited to what is necessary for platform operations. We do not use your data for purposes beyond the scope stated here without your consent.
- Identity verification and account security — ensuring your account can only be accessed by you.
- Financial transaction processing — processing RM deposits and withdrawals accurately and securely.
- User experience improvement — personalising the display, promotional recommendations, and platform content based on your usage habits.
- Detection of unauthorised activity — identifying and blocking fraud, multi-account usage, or bonus abuse.
- Service communications — sending important notifications about your account, transactions, and policy updates via email or in-app notifications.
- Information Collected
- Purpose of Data Use
- Cookies & Tracking
- Storage & Security
- Third-Party Sharing
- User Rights & Contact Us
Cookies & Tracking Technologies
Psg88 uses cookies and similar tracking technologies to enhance platform functionality and security. Cookies are small text files stored on your device by your browser when you visit our platform.
Types of Cookies Used
Essential Cookies — required for the platform to function properly, including login session authentication and security. These cookies cannot be disabled.
User Preference Cookies — saving preferences such as your chosen language and recent navigation history to streamline future visits.
Analytics Cookies — collects aggregated and anonymised usage data to help us understand how users interact with the platform. This data is not linked to your personal identity.
You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect login functionality and account security. psg88 does not use third-party cookies for targeted advertising.
Data Storage & Security
All psg88 user data is stored on servers protected with SSL encryption and industry-standard technical security measures. Access to personal data is restricted to staff who require it solely to carry out their service duties.
Account information and transaction records are retained for as long as your account remains active and for any period required by legal or operational obligations. Following account closure, your data is kept for a minimum defined period before being securely deleted in accordance with our internal procedures.
While we take every measure to protect your data, no system can be guaranteed 100% secure. In the event of a data breach affecting your information, we will notify you within a reasonable timeframe in accordance with applicable data protection laws in Malaysia.
Sharing Information with Third Parties
Psg88 does not sell, rent, or disclose users' personal information to third parties for commercial purposes. Your information may only be shared in the following limited circumstances:
- Service providers — such as payment gateway providers, licensed game providers, and technical infrastructure providers who assist in operating the platform. They are bound by strict confidentiality agreements.
- Legal requirements — when required by court order, law enforcement agencies, or Malaysian authorities in the course of a lawful investigation.
- Fraud prevention — minimal information may be shared with security partners to identify and block fraudulent activity across platforms.
In all of the above situations, we share only the minimum necessary information and ensure that recipients are bound by equivalent confidentiality obligations.
User Rights, Policy Changes & Contact Us
Your Rights as a User
As a registered psg88 user, you have the following rights regarding your personal data:
- Access Rights — request a copy of the personal information we hold about you.
- Right to Rectification — update or correct any inaccurate information in your account.
- Right to Deletion — request the deletion of your personal data, subject to legal and operational retention requirements.
- Right to Object — object to the processing of your data for specific purposes such as direct marketing.
Privacy Policy Updates
Psg88 reserves the right to update this Privacy Policy from time to time. Material changes will be communicated via in-account notifications or email at least 7 days before taking effect. Continued use of the platform after the effective date constitutes acceptance of the changes.
How to Contact Us
For any privacy-related enquiries or to submit a request regarding your data, contact the psg88 team at: [email protected]. We will respond to privacy requests within 14 business days.
Your Data Is Safe with psg88
We are committed to protecting your privacy at every stage of your platform experience. Register your account with confidence and enjoy safe, secure entertainment in Malaysia.
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